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There are various reasons to implement Kampyle's free services of collecting and evaluating user feedbacks. Using this service is specially recommended for sites that have a complex navigation, complicated functionality and quite some volume. This tool can support you, to sort out flaws. prioritize changes and adjustments in the favor of the user experience.
Main reason to use a feedback form is, to collect data from user for improving the web site because you will get to know how your visitors actual feel and what they think about your site. This cannot be retrieved, by pure tracking stats that leave room for assumptions.
We have therefore decided to have the software implemented right here on our site, as we offer quite an amount of information and we surely appreciate user feedback. Also everybody who builds sites knows that web developers get a bit blind for actual difficulties a site might have, for somebody entering it for the first time. We know what we are building, we can navigate it nearly blind folded, we made plans of the struture, had sessions and users test it, nevertheless truth is, it's hard to see the web site from the perspective of somebody who views it for the very first time and hopes to find here answers to their questions.
So, this feedback analytics software implementation, is also a demo for you to see and try and then decide if it suits your requirements and your own web site. But also let us know what you think and how you feel about SEO-Watch. It's always good to know how users experience the content, layout, imagery and the information that is provided.
So, how does it work? Online Feedback Analytics, delivers web site owners with a FREE and powerful Software as a Service (SaaS) platform to collect, analyze, measure and manage web site users’ feedback on services, products and customer experience. This is the goal of this web based application - accessible via your web browser and a small script that is implemented in the pages you want to monitor. best is monitor them all, as it can deliver some nice surprises.
Every web site owner should know, how users deal with the site, how they digest the offered information and if they can find what they are looking for. Often Webmasters build their own feedback forms to collect this kind of data. However, the main issue web site owners face is the management of all the feedback data received from their users. Developing such a system and dealing with the processing complexities of the collected information is expensive and most likely not a part of the web site owner’s core business and will be in the end neglected as time is money.
Kampyle’s sophisticated analytic engine is focused on reducing man hours to evaluate this data. Similar feedbacks are grouped into one group allowing the management of the same feedback submitted from different users in one view. With the Feedback Analytics Dashboard you can view the high level of your web site customer experience. The Feedback Analytics Dashboard prioritizes the feedback issues and proposes possible causes to allow quick and smart decision making.
Customization:
The Feedback Forms “look and feel” can be matched to your web site needs and design. Customization includes the ability to modify the Feedback Forms: Color, Questions, Categories, Sub Categories, Languages and many more additions to the form. The highlight is its flexibility, allowing the creation and management of different feedback forms for each page of your web site, as probably pages differ in complexity and the information they provide.
Listen and respond to your online customers
Is always recommended and the correct way to go. We can see it all over the internet that more and more web sites are written for the purpose of search engines optimization, or cluttered with Google AdWords and often use repetitive wordings, thus published not anymore for the users, but to rank high in search engines. Questions is what does it do for you to rank number 1, when users are simply turned off by your site? Let me answer this for you: NOTHING!
You can register on their site to benefit from their » Free User Feedback Analytics Service, which will help you to enhance, improve and have users benefit even more when they visit your web site as content and structure will be tailored to their needs and expectations. Creating a positive user experience is the only good web site owner way to go.
For more detailed information on Search Engine optimization or Search Engine submission for your company or web site, please contact us by inquiry form or e-mail us
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